/* CLARA · Hub de conversas — layout integrado r61 */
#hubBot.clara-conversations-page{padding-bottom:0}
.clara-conversations-page>.clara-conversations{height:100%}

/* Quando uma conversa é aberta, o Hub vira uma área de atendimento única.
   Isso evita uma segunda navegação comprimindo o chat. */
#hubBot.bot-chat-open .bot-hub-workspace{grid-template-columns:minmax(0,1fr)!important}
#hubBot.bot-chat-open .bot-hub-nav,
#hubBot.bot-chat-open .bot-hub-kpis{display:none!important}
#hubBot.bot-chat-open .bot-hub-content{grid-template-rows:minmax(0,1fr)!important;gap:0!important}
#hubBot.active .bot-hub-board.bot-hub-board--chat{display:block!important;height:100%!important;min-height:0!important;padding:0!important;overflow:hidden!important}
body.bot-chat-open #claraLauncher,body.bot-chat-open #claraPanel{display:none!important}

.bot-hub-board--chat>.clara-conversations--embedded{box-sizing:border-box;width:100%;height:100%;min-height:0;border:0;border-radius:0;box-shadow:none}
.bot-hub-board--chat>.clara-conversations--embedded .clara-conversations__topbar{padding:11px 16px}
.bot-hub-board--chat>.clara-conversations--embedded .clara-conversations__topbar strong{font-size:15px}

.clara-conversations{
  --clara-bg:#f5f7fa;
  --clara-surface:#fff;
  --clara-soft:#f8f9fc;
  --clara-border:#e2e7ee;
  --clara-text:#172033;
  --clara-muted:#66758a;
  --clara-purple:#6d28d9;
  --clara-purple-soft:#f3efff;
  display:flex;
  min-width:0;
  min-height:0;
  flex-direction:column;
  overflow:hidden;
  border:1px solid var(--clara-border);
  border-radius:15px;
  background:var(--clara-surface);
  color:var(--clara-text);
  box-shadow:0 8px 28px #0f172a0d
}

.clara-conversations__topbar{display:flex;flex:0 0 auto;align-items:center;justify-content:space-between;min-height:48px;padding:14px 18px;border-bottom:1px solid var(--clara-border);background:var(--clara-surface)}
.clara-conversations__topbar>div{display:grid;gap:2px}
.clara-conversations__topbar small{color:var(--clara-purple);font-size:8px;font-weight:900;letter-spacing:.12em}
.clara-conversations__topbar strong{font-size:18px;line-height:1.2}
.clara-conversations__topbar button{display:grid;width:34px;height:34px;place-items:center;border:1px solid var(--clara-border);border-radius:9px;background:#fff;color:var(--clara-muted);font-size:18px;cursor:pointer;transition:.16s ease}
.clara-conversations__topbar button:hover{border-color:#cfc3f7;background:#f8f5ff;color:var(--clara-purple)}

.clara-conversations__workspace{display:grid;min-width:0;min-height:0;flex:1;grid-template-columns:minmax(250px,300px) minmax(0,1fr);overflow:hidden}
/* É uma div de propósito: o CSS legado do sistema estiliza a tag <aside>. */
.clara-conversations__sidebar{position:static!important;inset:auto!important;display:flex!important;box-sizing:border-box!important;width:auto!important;height:auto!important;min-width:0!important;min-height:0!important;flex-direction:column!important;overflow:hidden!important;padding:0!important;border:0!important;border-right:1px solid var(--clara-border)!important;border-radius:0!important;background:var(--clara-surface)!important;box-shadow:none!important;color:var(--clara-text)!important}
.clara-conversations__search{display:flex;flex:0 0 auto;align-items:center;gap:8px;margin:12px;padding:0 11px;border:1px solid #d7dee8;border-radius:10px;color:var(--clara-purple);background:#fff;box-shadow:0 1px 2px #0f172a08}
.clara-conversations__search:focus-within{border-color:#a78bfa;box-shadow:0 0 0 3px #7c3aed14}
.clara-conversations__search input{box-sizing:border-box;width:100%;min-width:0;padding:10px 0;border:0;background:transparent;color:var(--clara-text);font:inherit;font-size:12px;outline:0}
.clara-conversations__search input::placeholder{color:#8a97a8}
.clara-conversations__list{display:flex;min-width:0;min-height:0;flex:1;flex-direction:column;overflow-x:hidden;overflow-y:auto;scrollbar-width:thin;scrollbar-color:#c7cfda transparent}
.clara-conversations__list::-webkit-scrollbar{width:6px}
.clara-conversations__list::-webkit-scrollbar-thumb{border-radius:999px;background:#c7cfda}
.clara-conversations__item{position:relative;display:grid;width:100%;min-width:0;grid-template-columns:38px minmax(0,1fr) 7px;gap:10px;align-items:start;padding:13px 14px;border:0;border-bottom:1px solid #edf0f4;background:#fff;color:var(--clara-text);text-align:left;cursor:pointer;transition:.14s ease}
.clara-conversations__item:hover{background:var(--clara-soft)}
.clara-conversations__item--active{background:var(--clara-purple-soft)}
.clara-conversations__item--active:before{position:absolute;inset:8px auto 8px 0;width:3px;border-radius:0 4px 4px 0;background:var(--clara-purple);content:""}
.clara-conversations__avatar,.clara-chat__avatar{display:grid;width:36px;height:36px;flex:0 0 36px;place-items:center;border-radius:10px;color:var(--clara-purple);background:#f0eaff;font-size:12px;font-weight:900}
.clara-conversations__summary{display:grid;min-width:0;gap:3px}
.clara-conversations__summary strong,.clara-conversations__summary small,.clara-conversations__summary>span,.clara-conversations__summary em{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.clara-conversations__summary strong{font-size:10px;line-height:1.3}
.clara-conversations__summary small{color:#55657a;font-size:8px}
.clara-conversations__summary>span{color:#66758a;font-size:8px;line-height:1.35}
.clara-conversations__summary em{color:#98a2b3;font-size:7px;font-style:normal}
.clara-conversations__item>i{width:7px;height:7px;margin-top:6px;border-radius:50%;background:#22c55e;box-shadow:0 0 0 2px #dcfce7}
.clara-conversations__item>i.is-resolved{background:#98a2b3;box-shadow:none}
.clara-conversations__empty-list{padding:32px 16px;color:var(--clara-muted);font-size:9px;text-align:center}

.clara-chat{display:flex;min-width:0;min-height:0;flex-direction:column;overflow:hidden;background:var(--clara-bg)}
.clara-chat__empty{display:grid;height:100%;place-content:center;justify-items:center;gap:7px;padding:24px;color:var(--clara-muted);text-align:center}
.clara-chat__empty b{font-size:28px}
.clara-chat__empty strong{color:var(--clara-text);font-size:15px}
.clara-chat__empty span{max-width:320px;font-size:9px;line-height:1.5}

.clara-chat__header{display:flex;flex:0 0 auto;align-items:center;gap:11px;min-height:52px;padding:12px 16px;border-bottom:1px solid var(--clara-border);background:var(--clara-surface)}
.clara-chat__back{display:none;border:0;background:transparent;color:var(--clara-purple);font-size:9px;font-weight:800;cursor:pointer}
.clara-chat__identity{display:grid;min-width:0;gap:2px}
.clara-chat__identity small{color:var(--clara-purple);font-size:7px;font-weight:900;letter-spacing:.1em}
.clara-chat__identity strong,.clara-chat__identity span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.clara-chat__identity strong{font-size:13px}
.clara-chat__identity span{color:var(--clara-muted);font-size:8px}
.clara-chat__origin{display:inline-flex;align-items:center;gap:5px;margin-left:4px;padding:5px 8px;border:1px solid #e0d9f7;border-radius:999px;background:#faf8ff;color:#5b3ca5;font-size:7px;font-weight:850;white-space:nowrap}
.clara-chat__origin i{width:5px;height:5px;border-radius:50%;background:#22c55e}
.clara-chat__status-select{margin-left:auto;height:32px;padding:0 28px 0 10px;border:1px solid #d7dee8;border-radius:9px;background:#fff;color:#3d4b60;font:800 8px inherit;outline:0;cursor:pointer}
.clara-chat__status-select:focus{border-color:#a78bfa;box-shadow:0 0 0 3px #7c3aed14}

.clara-chat__messages{display:flex;min-width:0;min-height:0;flex:1;flex-direction:column;gap:12px;overflow-x:hidden;overflow-y:auto;padding:22px clamp(18px,3vw,38px);background:linear-gradient(180deg,#f8fafc 0%,#f4f6f9 100%);scrollbar-width:thin;scrollbar-color:#cbd5e1 transparent}
.clara-chat__message{width:fit-content;max-width:min(72%,680px);padding:11px 13px;border:1px solid #dfe3ea;border-radius:14px 14px 14px 4px;background:#fff;box-shadow:0 4px 14px #0f172a08}
.clara-chat__message--sent{align-self:flex-end;border-color:var(--clara-purple);border-radius:14px 14px 4px 14px;background:linear-gradient(135deg,#7c3aed,var(--clara-purple));color:#fff}
.clara-chat__message small{font-size:8px;font-weight:850}
.clara-chat__message p{margin:6px 0;font-size:10px;line-height:1.55;overflow-wrap:anywhere;white-space:pre-wrap}
.clara-chat__message time{display:block;color:var(--clara-muted);font-size:7px;text-align:right}
.clara-chat__message--sent time{color:#ede9fe}
.clara-chat__day,.clara-chat__sync{align-self:center;padding:6px 12px;border-radius:999px;color:var(--clara-muted);background:#e9eef4;font-size:7px}
.clara-chat__sync{width:min(620px,80%);border:1px solid #ddd6fe;border-radius:9px;background:#f5f3ff;text-align:center}

.clara-chat__composer{display:grid;flex:0 0 auto;grid-template-columns:minmax(0,1fr) auto;gap:8px;padding:12px 14px 10px;border-top:1px solid var(--clara-border);background:#fff}
.clara-chat__composer textarea{box-sizing:border-box;width:100%;min-width:0;height:46px;max-height:120px;padding:12px 13px;border:1px solid #cfd8e4;border-radius:11px;background:#fff;color:var(--clara-text);font:inherit;font-size:11px;line-height:1.45;outline:0;resize:none}
.clara-chat__composer textarea:focus{border-color:#a78bfa;box-shadow:0 0 0 3px #7c3aed14}
.clara-chat__composer button{height:46px;padding:0 18px;border:0;border-radius:11px;background:linear-gradient(135deg,#7c3aed,#6d28d9);color:#fff;font-size:9px;font-weight:900;cursor:pointer;box-shadow:0 7px 16px #6d28d92b;transition:.15s ease}
.clara-chat__composer button:hover{transform:translateY(-1px);box-shadow:0 9px 20px #6d28d938}
.clara-chat__composer button:disabled{opacity:.6;transform:none;cursor:wait}
.clara-chat__delivery,.clara-chat__composer .bot-incident-feedback{grid-column:1/-1;padding:0;color:var(--clara-muted);font-size:7px}
.clara-chat__delivery:before{content:"";display:inline-block;width:5px;height:5px;margin-right:5px;border-radius:50%;background:#22c55e;vertical-align:1px}
.clara-chat__composer .bot-incident-feedback:empty{display:none}

@media(max-width:980px){
  .clara-conversations__workspace{grid-template-columns:240px minmax(0,1fr)}
  .clara-chat__origin{display:none}
}

@media(max-width:820px){
  #hubBot.bot-chat-open .bot-hub-hero{display:none!important}
  #hubBot.bot-chat-open .bot-hub-shell{grid-template-rows:minmax(0,1fr)!important}
  #hubBot.bot-chat-open .bot-hub-workspace{display:block!important;height:100%!important}
  #hubBot.bot-chat-open .bot-hub-content{height:100%!important}
  #hubBot.bot-chat-open .bot-hub-board{height:100%!important}
}

@media(max-width:760px){
  .clara-conversations__workspace{display:block;position:relative}
  .clara-conversations__sidebar,.clara-chat{position:absolute!important;inset:0!important;width:100%!important;height:100%!important}
  .clara-chat{display:none}
  .clara-conversations--chat-open .clara-conversations__sidebar{display:none!important}
  .clara-conversations--chat-open .clara-chat{display:flex}
  .clara-chat__back{display:block}
  .clara-chat__header{padding:10px}
  .clara-chat__status-select{height:30px;padding-inline:8px;font-size:7px}
  .clara-chat__messages{padding:14px}
  .clara-chat__message{max-width:88%}
  .clara-chat__composer{grid-template-columns:minmax(0,1fr) auto;padding:10px}
  .clara-chat__composer button{padding-inline:13px}
}